Posting Title

Store Manager for Short-Term, Pop-Up Retail Store

Requisition Number



AG Raleigh City Store

Zip Code


Job Category

Retail Sales/Merchandising


At American Girl, our vision is Inspiring the Wonder of Childhood. We strive to achieve this vision primarily through our creative and enthusiastic employees who DARE to be innovative, and THRIVE in a friendly and fast-paced environment. American Girl is committed to developing employees and supporting their career goals, helping them GROW with a host of meaningful experiences and learning opportunities. And by promoting a culture of BALANCE that emphasizes working passionately and taking time to play often, we are proud of how our employees LEAD by example in all that they do!

Job Description

American Girl is opening soon at Crabtree Valley Mall in Raleigh and we are currently recruiting for a dynamic leader to be the Retail Store Manager to lead the team during this short-term assignment.  This position will be responsible for:

* Customer Service: Ensure exceptional service procedures are followed.  Role model customer service for store population.  Maintains sales floor presence. Support storewide customer service training initiatives.  Support hiring of customer service oriented staff members. 

* Staff Development: Write and conduct timely performance evaluations, and developmental plans.  Identify opportunities for professional development of management team.  Identify training and developmental needs of managers and staff associates; partner with human resources to coordinate necessary action plans.  Meet weekly with human resources to discuss staff performance and address employee relations concerns.

* Merchandise Sales/Replenishment/Development: Monitor inventory sell through and seasonal forecasts; review inventory reports for accuracy.  Review department sales results daily; motivate sales managers and associates to achieve revenue plans. 

* Leadership: Operates with a global perspective. Drives for results by keeping team focused and motivated. Fosters “best practices” sharing. Collaborate with other American Girl retail stores in the execution of business strategies.  Communicate effectively. Executive presence and spirit.

* Management Schedules:  Prepare management work schedule to meet business needs and monitor all payroll related to retail team.

Experience, Education & Skills

* Bachelor's degree in business, marketing, or retail preferred.
* Five years' experience supervising other managers.
* Seven years retail management experience.
* Must be able to work a flexible schedule, including nights, weekends and holidays.

To apply, please visit Click on Careers, Click on Job Search, and Search by the US Location of Raleigh, NC

About Us

American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (NASDAQ:MAT,, a creations company that inspires the wonder of childhood. Headquartered in Middleton, WI, American Girl offers an inspiring world of dolls, experiences, and entertainment to empower and unite girls of all ages. Best-selling lines include Truly Me™, Girl of the Year™, Bitty Baby™, WellieWishers™, and the classic historical character line BeForever™. American Girl’s mission is to help build girls of strong character—a goal that has already earned the loyalty of millions and the praise and trust of their parents and educators. The company sells products through its award-winning catalogue, on, and in its experiential retail stores nationwide. Select American Girl product is also sold via Toys“R”Us. Outside of the U.S, American Girl products are sold at specialty boutiques with Indigo™ and Chapters™ in Canada and with El Palacio de Hierro in Mexico City. To learn more about American Girl or request a free catalogue, call 1-800-845-0005 or visit,, or
Mattel is an Affirmative Action/Equal Opportunity Employer

To apply, please visit Click on Careers, Click on Job Search, and Search by the US Location of Raleigh, NC